Shipping & Returns
Our orders typically ship within two business days, and will be shipped with tracking via USPS. Handling times can vary depending on seasonal order loads and holidays.
*Please note, USPS does not operate on Sundays or federal holidays. For any other questions regarding shipping, please send us an email at firstname.lastname@example.org
International Shipping: We currently do not ship Pure Origins products outside of the United States but this certainly does not mean that we won’t be shipping globally in the future!
At Pure Origins we strive to bring you the best products on the market with the highest care. However if you happen to disagree or problem slips through our hands we have a no-hassle return policy to take back your purchase. We give you thirty days from your date of purchase to return your items. Unfortunately, if thirty days have passed since your purchase date, we will be unable to offer you a refund.
To be eligible for a refund, your item(s) must be unused and in their original packaging.
Once we have received your return, we will notify you via email that your return has been received and is undergoing inspection. We will then send you a second email to inform you whether or not your return has been approved and a refund has been issued.
Once your return is approved, a refund will be processed back to your original form of payment and will post to your account within thirty days.
If you do not see your refund hit your account right away, don’t panic. Prior to contacting us we ask that you:
- Double check your bank or credit card account.
- Contact bank or your credit card company as it takes several days for a processed credit to be posted to your account
If you have taken the above steps and have not received a satisfactory answer, then please contact us at email@example.com